Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation and outsourcing services, and a wide variety of tailored language solutions for individuals, organizations, and businesses of all sizes.
Position type: Full-time
Location: Remote job
Schedule to cover: Monday to Friday, 3:30 AM EST to noon EST
Job Description
We are seeking a talented, passionate experienced system administrator to work with our team. If you’re an experienced, proactive, hard-working, organized, detail-oriented and professional system administrator with excellent communication skills in English, please read our requirements carefully and apply for this exciting position.
Responsibilities
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Responsible for capacity, storage planning, and database performance
- Configuring and maintaining the networked computer system, including hardware, system software, and applications.
- Ensuring data is stored securely and backed up regularly.
- Diagnosing and resolving hardware, software, networking, and system issues when they arise.
- Replacing and upgrading defective or outdated components when necessary.
- Monitoring system performance to ensure everything runs smoothly and securely.
- Researching and recommending new approaches to improve the networked computer system.
- Providing technical support when requested.
- Documenting any processes that employees need to follow in order to successfully work within our computing system.
Qualifications
- Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 3-5 years of database, network administration, or system administration experience
- Proficient experience in managing AWS servers - Auto scaling, fundamental understanding of security management, performance monitoring, backup automation
- Knowledge and experience in the management of CD/CI tools such as Jenkins
- Understanding of Office 365 basics plus advanced concepts - mail auditing, filtering, Spam prevention etc.
- Experience in managing email delivery services like Mailgun
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
- Working knowledge of virtualization, VMWare, or equivalent
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
- Relevant degree or diploma in Information systems or information technology.
- Microsoft MCSE / CCNA certification or similar.
- Past experience administering server-side technology and networked computing systems.
- Familiarity with SQL and database operations.
- Ability to prioritize a wide range of workloads with critical deadlines.
- Availability outside of working hours to resolve emergency issues promptly.
- Excellent critical thinking and problem-solving skills.
- Patient and professional demeanor, with a can-do attitude
- Attention to detail and excellent communication skills are needed for the position
- Cybersecurity knowledge is a plus
Candidates should be prepared to take additional tests/interviews. The full process includes two interviews - one with HR and one with the head of the IT team.
This is a full-time remote position with benefits such as:
- Paid and non-paid time off, including vacations (16 days per year), holidays (16 days per year), Sick Leave, Marriage Leave, Birthday Leave, Parental Leave and Funeral Leave.
- Bonuses such as Employee of The Month, Outstanding Performance Bonus and Anniversary Bonus.
- Career development and growth with paid webinars and courses.